Split Fiction is the latest game from Hazelight Studios, the developer behind critical hits like It Takes Two and A Way Out. Like their previous game, Split Fiction also supports Frend’s Pass feature that allows one player to buy the game and their friend can play with them without buying a second copy. After all, it is a game that requires two players to play together. However, PC users report that they are experiencing errors with the Friend’s Pass for the game. Here is how to fix the Split Fiction friend’s pass error on PC.
Best Fixes for Split Fiction Frend’s Pass Error on PC
According to PC players, they are unable to play Split Fiction with their friends as they experience issues with the Frend’s Pass. This includes the Configuration error, the “Friend’s Pass is unavailable in your region” error, and the “An error occurred while processing your request: There was a problem adding this product to your Steam account.” error while installing it. Those who have managed to install it, report that the game is crashing during gameplay. The following fixes will resolve the Friend Pass error with Split Fiction on your PC.
Fix #1 – Run Steam as an Administrator
The reason you are experiencing the “There was a problem adding this product to your Steam account” error while installing or adding Friend’s Pass on your Steam account is the lack of administrative rights. Run Steam as an administrator and the issue will be fixed, and here is how you can do it:
- Close Steam.
- Right-click the Steam desktop shortcut and select properties.
- Go to the “Compatibility” tab.
- Check the “Run this program as an administrator” option and click the “Apply” button.
- Open Steam, install Friend’s Pass using your account, and it will add without any issue.
Fix #2 – Download Friend’s Pass through the EA App
For those you experiencing the “Configuration error” while installing Friend’s Pass or the “Friend’s Pass is unavailable in your region” error, you can fix the issue by installing the pass using the EA App.
Fix #3 – Invite Your Friend Through Family Sharing
Split Fiction requires the second player to have the Friend’s Pass installed on their PC to get an invite and download the base game. However, since you are unable to install the Friend’s Pass, there is a workaround for it. Send the invite using Steam Family Sharing.
- Add your friend to Steam Families, which will grant them access to your game library.
- Have them download and install Split Fiction.
- After that, launch Split Fiction and send the invite to your friend.
- This way both of you will be able to play Split Fiction and the Friend’s Pass error is now fixed.
Fix #4 – Remove Split Fiction From Library (If Steam Families is active)
If you have Steam Families or family sharing feature enabled before installing the Frirend’s Pass, it is causing the “There was a problem adding this product to your Steam account” error on your PC. The reason is that due to a shared library, Steam sees Split Fiction as part of your game library, which isn’t allowing the Friend’s Pass to install.
There are two ways to fix the error, the first being to disable Steam Families. If you don’t want to disable family sharing, then remove Split Fiction from the Steam account that needs to install the Friends Pass. Here is how you can do it:
- Click the “Help” button from the top menu in the Steam client.
- Select the “Steam support” option.
- Click “Game, Software, etc”.
- Search for Split Fiction, and click on it.
- Select the “I want to permanently remove this game from my library” option.
- Now install Friend’s Pass, and it will install without any error or issue.
- Play Split Fiction with your friend and enjoy.
That is all for our fixes for the Friend’s Pass error in Split Fiction on PC. If you are experiencing errors and crashes in games, also see our fixes hub for commonly occurring errors for PC and handhelds.
